Privacy Policy

Last updated: October, 2024

At Camaya Bali, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website.

When you fill out our contact form, we may collect the following personal information:

1. Information We Collect

  • Name
  • Email address
  • Message

Additionally, if you use our booking engine provided by Cloudbeds, we may collect information related to your booking, which could include personal details such as name, email, phone number, and payment information. Please refer to Cloudbeds privacy policy for details on how they handle your data.

2. Use of Information

We use the information we collect to:

  • Respond to your inquiries
  • Provide customer support
  • Process bookings through Cloudbeds
  • Improve our services

3. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. However:

4. Data Sharing and Storage

We use Google Gmail to manage the emails submitted through our contact form. Your personal information (name, email address, and message) may be stored on Google’s servers. We also use Cloudbeds to facilitate bookings, and your information may be stored on their servers as well. We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or to protect our rights. For more information on how Google and Cloudbeds handle your data, please refer to Google Privacy Policy and Cloudbeds Privacy Policy.

5. Security Measures

While we implement a variety of security measures to protect your personal information, please be aware that your data is stored on Google’s servers and may also be stored on Cloudbeds’s servers. Both providers employ robust security measures to protect user data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information

To exercise these rights, please contact us using the information provided below. Note that deletion requests may be subject to the policies of Google and Cloudbeds regarding data retention and deletion.

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at: camayabali@gmail.com